Delivery & Shipping

Shipping

All international and domestic orders will be shipped via Hong Kong Post, Fedex or S.F. Express. The delivery times of your order will depend on the country you reside.

Domestic order (Hong Kong and Macau only)

Standard and express shipping will take 1-3 business day to arrive. There will be no tracking available for standard shipping. Express shipping comes with tracking number and we will email to you once the order is shipped.

International order

Standard shipping usually takes 7-10 business days. No tracking will be available for standard shipping.

Express shipping will usually takes 1-3 business days. Tracking is available and will be emailed once the order is shipped.

Tax & Duties

Prices displayed in our website is excluded with tax and duties. Please be advised import duties and taxes may be charged by customs. It is a requirement that we state the value of your order on your package. All taxes and customs related charges is solely responsibility of the customer/recipient.

Please note that international order may be delayed and your package may be opened due to inspection by customs. We are not responsible for any taxes and custom related charges and not held liable for any items that are not accepted into your country.

Please contact your local customs office if you need more details.

Order Processing

All orders placed before 1pm (GMT+8:00) will ship on the same business day from Monday to Friday (exclude holidays and weekends). Order placed after 1pm on Friday will ship on the next business day, Monday. Please note this will also depend on the stock availability and credit card authorization.

Undelivered and Unclaimed Package

It is your responsibility to provide us the correct shipping address. We are not held liable for any undelivered, unclaimed and lost packages. Any package that is refused and returned to us, you will received NOT refund of your order until request from the buyer. Shipping is not refundable, it will be deducted from your refund.